FAQ's

What size does my child need?

myz hats are based on an ‘average’ sized childs head however all childrens heads are different. Some are on the smaller side, some average and some on the larger side (like my 98th% head circumference sizes son!).

Please see our size page before making a purchase.

How much is postage?

Regular postage in Australia is $6. 

Express postage in Australia is $11.

International shipping is a flat rate of $15.

How long will my hat take to deliver?

For domestic once shipped the hats will take between 2-6 business days to arrive. They are sent out of Melbourne but it depends on where you live as to how long it will take.

How do I wash my myz hat?

Hand wash in cold water only. Drip dry. Warm iron. Do not tumble dry or dry clean.

tommy -the soft peak on tommy can be ironed back into shape if it gets crushed!

ande - please avoid creasing this peak, due to the hard plastic it may end up a permanent crease!

mille and maxie - if your peak warps, simply warm it with the iron and leave on a flat surface to cool down.

Any questions you can send an email to info@myzthelabel.com.au

What are the hats made out of?

myz hats are all made out of cotton, even the beautiful fluffy winter lining is cotton! No sweaty man made fibres in sight.

Returns/Refund Policy.

We want to make all of our customers happy so will refund or exchange your hat for change of mind within 10 days of receiving the hat. They must be in the original condition, unworn and undamaged. You will need to pay for postage for returns and we recommend you use registered post as myz is not liable for lost postage.

For exchanges, you will need to post back your hat and include a self addressed post pack for us to send the exchanged hat back in.

Please email us at info@myzthelabel.com.au for returns, refunds and exchanges

Something we haven't mentioned?

Please send us an email info@myzthelabel.com.au